Virtual Agent Real containment
at
scale

Kill the queue.
Automate interactions while increasing resolution.

Trained to your brand. Connected to your team.
Built to close cases.

AI that sounds like you, never goes off-script, and knows exactly when to escalate.

WAVE IX VIRTUAL AGENT VIDEO

CASE STUDY

BUILT TO CRUSH THE QUEUE

Automate interactions. Handles straightforward inquiries with ease so that human agents can focus on the complex.

Handoff seamlessly. Hands off a concise, actionable summary to your human agents, reducing cost-to-serve.

Achieve real containment. Built with an understanding that real containment is about resolution, not frustration and abandonment.